Buyers : When you register with us through the Site to become an Buyer, we will ask you for your personally identifiable information. This refers to information about you that can be used to identify and contact you. Such information may include, but is not limited to, your personal details like Name, Email address, PAN Card copy, Contact Number (optional), Bank Account details, Photo (optional), LinkedIn URL (optional), Twitter (optional). We use your information to verify your identity, administer your membership as Investor-User, complete your transactions and administer your quotes/inquiries/grievances. We also use your Email address to communicate Notifications or other information that may be of interest or importance to you.
When you visit the Site, our servers may automatically record information that your browser sends. Such information may include Computer's Internet Protocol ("IP") address, browser type or pages of our Site that you visit, the time spent on those pages including the User Agreements, information you search for on our Site, access times and dates, and other statistics. We use this data to monitor and analyse use of the Site by users and participants to ensure that they are educated and understand the terms/information made available and to identify the interest areas for all.
As part of our facility, Buyer may invite non-registered friends to join RealX Platform by sending invitation emails through use of their Account Login Id. The Site may store the email addresses to which the invitation was sent by the Investor-Users.
All Users of the Platform, including Buyer, Seller and other parties:
We are employing third party Companies and/or Individuals to facilitate our service, to provide certain unbiased settlement services on our behalf, to store confidential data, to perform Site related services or to assist us in analysing how our Site be used. These third parties have access to your Personal Information or other data only to perform these tasks on our behalf or within their scope of services and are obligated not to disclose or use it for any other purpose.
Law Enforcement: RealX shall cooperate with government and law enforcement officials to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process, to protect the property and rights of the Site or a third party, to protect the safety of all users, or to prevent or stop activity we may consider to be, or to pose a risk of being, any illegal, unethical or legally actionable activity.
We permit only specifically authorized staff members to have access to your information on a need to know basis. This access merely enables them to assist you in completing transactions as per RealX process and resolving any issues that might arise and are not permitted to use it in any other manner. We have policies and procedures in place and have educated our staff members on the importance of confidentiality and your privacy. Any staff member who wilfully or knowingly violates these policies is subject to strict actions.
We may preserve the content of your email, your email address, and our response so that we can more efficiently complete RealX processes and handle any questions you may have. This will also make us meet legal and regulatory requirements, if any.
If you completely de-register from RealX Platform, then your Account will become deactivated. We may retain an archived copy of your records as required by law or for legitimate business purposes.
RealX is very concerned with safeguarding your information. We use reasonable security measures to protect your information. However, while we strive to use commercially acceptable means to protect your Personal/Other Information, we cannot guarantee its absolute security. Therefore, RealX shall have no liability in case of hacking or lapse of system and security of the data on Site. We will make disclosures of any breach of the security, confidentiality, or integrity of your information to you via email in the most expedient time possible and without unreasonable delay.
Our Services may not be uninterrupted or error free or virus free and RealX disclaims all warranties, express or implied, written or oral, including but not limited to warranties of fitness of the services for the purpose of information collection or sharing. Our sole obligation and exclusive remedy in the event of interruption in the Services shall be to use all reasonable endeavours to restore the said services as soon as reasonably possible.
We may have a feature of public blogs on our Site in. Any information you include in a comment on our blog may be read, collected, and used by anyone. If your personal information appears on our blogs and you would like it to be removed, contact us on firstname.lastname@example.org . If we are not able to remove your information, we will let you know why. Also, our Site may in future include social media features, like the Facebook Like button. These features may collect information about your IP address and which page you are visiting on our Site.